We are listening to you...

We continue to develop and improve with the feedback we receive from our university students, staff and external stakeholders. You can easily submit your complaints, requests, suggestions and satisfaction notifications through this platform.

Send Feedback Feedback Status
Feedback
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0
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Application

Return and Satisfaction Rates

Return Rate
96%
Satisfaction Rate
97%
Problem Solving Rate
94%

Feedback Evaluation Process

1

Receiving Your Application

When we receive your feedback, you will be notified that your application has been received.

2

Evaluation of Your Application

The Feedback Management System Administrator examines your submitted feedback in detail and directs it to the relevant unit for resolution of the problem.

3

Redirection to Relevant Units

Your feedback will be forwarded to the most relevant units and the solution process will be initiated.

4

Obtaining Responses from Relevant Units

When the evaluations made by the relevant units are completed, solution suggestions or responses are received.

5

Responding to You

Once the feedback process is complete, we will send you our responses and let you know how the process went.

6

Submit Evaluation Survey

Following your feedback, we will send you a short evaluation survey to learn about your satisfaction and how we can improve our process.