Mission

To establish a strong communication bridge with our university's students, staff and external stakeholders; to effectively evaluate complaints, suggestions, requests and satisfaction notifications, to manage solution processes transparently and thus to continuously improve the education, management and service quality of our university. Our aim is to provide a better university experience and contribute to society by taking into account the opinions and expectations of all our stakeholders.

Vision

To transform our university into an institution focused on student and staff satisfaction, sustainable development and academic excellence by managing the feedback process at the highest level with the principles of digitalization and innovation. In this direction, our goal is to become a permanent culture that values the opinions of its stakeholders by being among the leading universities of Turkey and the world.