Process Stages
Feedback Evaluation Process
1
Receiving Your Application
When we receive your feedback, you will be sent a notification message stating that your application has been received.
2
Evaluation of your application
The relevant units examine your feedback in detail and try to determine the best solutions that suit your needs.
3
Redirection to Relevant Units
Your feedback will be forwarded to the most relevant units and the solution process will be initiated.
4
Obtaining Responses from Relevant Units
When the evaluations made by the relevant units are completed, solution suggestions or responses are received.
5
Responding to You
Once the feedback process is complete, we will send you our responses and let you know how the process went.
6
Submit Evaluation Survey
Following your feedback, we will send you a short evaluation survey to learn about your satisfaction and how we can improve our process.